Architect · Builder · Closer

I build and deliver elegant solutions to complex business problems

I architect solutions, build teams, and close deals. 15+ years from Fortune 500 enterprise architecture to AI-native startups.

Mitul Jain

Selected Work

SaaS Platform

refive: AI-Native Digital Receipt Platform

Founder & Managing Director · 2019-Present

Founded and scaled a B2B SaaS platform to 7-figure ARR serving enterprise retailers across 30+ countries. Architected the stack end-to-end: event-driven POS ingestion, a multi-tenant data model, and a customer engagement layer now evolving into agentic workflows.

AI Agent

Self-Learning Databot

E-commerce Client · 2024

Architected a self-learning databot over a retailer's warehouse: text-to-SQL with schema-aware retrieval, query plan validation, and feedback loops that improve accuracy per session. Collapsed operational analytics from 2 hours to 5 minutes for non-technical users.

AI Agent

Agentic Invoicing Pipeline

Law Firm · 2024

Designed and deployed an invoicing agent: document extraction from timesheets and receipts, matter-level reconciliation, and client billing drafts with human-in-the-loop review. Removed days of partner-level admin per month.

AI Agent

Outbound B2B Sales Agent

Manufacturing Client · 2024

Built an outbound sales agent: account research, buying-signal enrichment, and personalised first-touch drafting wired into the existing CRM. Gave a lean sales team the coverage of a dedicated SDR function.

AI Agent

Sales Call Coaching Agent

Fintech Client · 2024

Productised a call coaching agent: transcript analysis against a custom playbook, automated scorecards, and rep-level coaching prompts. Turned every closed-won and closed-lost call into structured training signal for the sales org.

Strategy

Product & GTM Strategy

Waitly (Danish Proptech) · 2024

Advised the founding team on product positioning, ICP definition, and go-to-market for a Danish proptech entering European markets. Shaped pricing, sales motion, and the integration roadmap with property management platforms.

Experience

2019 – Present

Founder & Managing Director

refive · Berlin, Germany
2020 – Present

Fractional Consultant & Advisor

Kognitiv Labs / Rodenberg Partners · Berlin, Germany
2018 – 2019

Head of Analytics & Data Products

Optiopay · Berlin, Germany
2016 – 2018

VP Solution Architecture

r4 Technologies · Berlin, Germany
2010 – 2016

Solution Architect - Digital & Analytics

Accenture · Berlin, Germany

Perspectives & Platforms

Forbes Technology Council

Invited member contributing perspectives on enterprise AI and retail technology.

The Retail Spotlight

Host. C-suite conversations with leaders from Shein, Bata, Leroy Merlin and others on the future of retail.

Keynotes & Panels

Techsylvania, eTail Nordics, EuroCIS, EuroShop. Available for speaking engagements on AI and retail tech.

Let's Work Together